When selecting or standardizing cleaning products, the involvement and participation of your staff is essential. It is important to set up a participatory structure (mandatory user committee) for the acquisition of products and equipment. This would not only lead to a greater accountability from the users, but it will also bring a higher degree of satisfaction.
This structure would allow managers :
- To listen to users and to promote their full autonomy;
- To establish internal standards for any product. Such standards should truly reflect the needs of users;
- To review product stock to ensure they remain relevant;
- To specify, with users, technical specifications of products for purchasing according to the standards of the institution;
- To educate stakeholders on the content of standards and their use;
- To enhance internal resources in terms of products and equipment.
Participatory approach for the staff with the managers
Managers and users must be trained to properly select products and their many uses to avoid handling errors, improper dilution and to grab the security concepts associated. This is an essential prerequisite which is part of a participatory process that will generate a consensus from the janitors about the choice of cleaning products and initiate actions and training of new practices.
The hygiene and cleanliness staff represents a key element in the fight against infections in hospital environments. Often little valued, their role in the global strategy of surface cleaning is extremely important.
The hygiene that comes from the work of the cleaning staff requires a high performance level. In order to reach that, the executing staff and the managers need to master all the different elements representing this profession.
Cleaning products and equipment are undeniably crucial in order to ensure performance during the environment asepsis of any establishment. Therefore, it is important to associate the day-to-day actions of the cleaning staff with a range of products and equipment that favor the quality of their performance.
Since several years, partly due to the devotion and the involvement of many members in the healthcare system, we take into consideration new factors:
- Provincial training
- Establishment of an AEP hygiene and cleanliness in healthcare environments of 630 hours now offered by many school boards
- Provincial day of hygiene and cleanliness
Having said this, the hygiene and cleanliness staff deserves our deepest gratitude. Thank you so much!
The next post is going to talk more in detail about one aspect of their profession: work organization.
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Hygiène et salubrité en milieux de soins – Démarche pour le développement de stratégies d’entretien des surfaces, MSSS, 2010, 52 pages.