When selecting or standardizing cleaning products, the involvement and participation of your staff is essential. It is important to set up a participatory structure (mandatory user committee) for the acquisition of products and equipment. This would not only lead to a greater accountability from the users, but it will also bring a higher degree of satisfaction.
This structure would allow managers :
- To listen to users and to promote their full autonomy;
- To establish internal standards for any product. Such standards should truly reflect the needs of users;
- To review product stock to ensure they remain relevant;
- To specify, with users, technical specifications of products for purchasing according to the standards of the institution;
- To educate stakeholders on the content of standards and their use;
- To enhance internal resources in terms of products and equipment.
Participatory approach for the staff with the managers
Managers and users must be trained to properly select products and their many uses to avoid handling errors, improper dilution and to grab the security concepts associated. This is an essential prerequisite which is part of a participatory process that will generate a consensus from the janitors about the choice of cleaning products and initiate actions and training of new practices.